What do I do if my order is missing items?Updated a year ago

On the occasion that your order arrives and is missing items, please contact us right away at [email protected]. It is possible for orders with multiple items to be shipped in separate packages, which may arrive at different times. We will provide you with the tracking information for all packages in your order. If an item is determined to be missing, we are committed to making sure that you receive your full order or offering you a refund for the items you did not receive.