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Orders

How do I cancel my order?

You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected]. Please include your order number and the reason for cancellation in your message. Orders can only b

What if my package gets lost or arrives damaged?

At Arber, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] with your order number and any relevant details. W

What do I do if my order is missing items?

On the occasion that your order arrives and is missing items, please contact us right away at [email protected]. It is possible for orders with multiple items to be shipped in separate packages, which may arrive at different times. We will provid